Over 30 carers and 30 members of staff took part in the interviews and focus groups.
They told us:
- What they did and didn’t like about the CareCoach online resource
- If the right words were used
- What they thought of the videos
- If the information and activities were useful
- What they would change and how
-> With their help, we have revised the CareCoach package. We will now test this in the next work packages.